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PROMO BUNDLE 2024 page 0002
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Bundle 2 – For 4 products

Promotions
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₱4,900.00Purchase this item and get up to 25 points!

Earn 500 points and qualify for silver tier benefits!

pieces available

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1pc – 90 x 200cm Colours Fitted Sheet

1pc – 50×70, 2pcs – 50x50Pillowcases

1pc – 90 x 200cm Colours Fitted Sheet

1pc – 50×70, 2pcs – 50x50Pillowcases

Thank you for choosing epsilon.E-Lifestyle Store for your shopping needs. Please take a moment to review our shipping policy.

  1. Order Processing Time:
    • All orders are processed within 1-2 business days (Monday to Friday), excluding holidays.
    • Orders placed after 3:00 PM (local time) will be processed on the next business day.
  2. Shipping Methods and Rates:
    • Shipping rates are calculated based on the destination, weight, and dimensions of the items in your order.
  3. Estimated Delivery Time:
    • Standard Shipping: 7-15 business days.
    • NCR: 2-3 business days.
    • Please note that these are estimated delivery times and may vary based on your location and unforeseen circumstances.
  4. Order Tracking:
    • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order.
  5. International Shipping:
    • Our shipping services are currently limited within the Philippines. We do not offer international shipping at this time.
  6. Shipping Delays:
    • In rare cases, there may be unforeseen delays in shipping due to factors beyond our control, such as extreme weather conditions, customs issues, or carrier delays. We appreciate your patience in such situations.
  7. Incomplete or Incorrect Addresses:
    • Please ensure that you provide accurate and complete shipping information. North-Diamond epsilon.E-Lifestyle Store is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  8. Lost or Stolen Packages:
    • If your package is lost or stolen after it has been marked as delivered by the carrier, please contact our customer support team at customersuccess@north-diamond.com. We will make every effort to resolve the issue and support you throughout the entire process.
  9. Shipping Fees:
    • Shipping fees are non-refundable, except in cases where we have made an error in processing your order.
  10. Order Cancellation:
    • If you wish to cancel your order, please contact us within 48 hours of placing it. Once an order has been processed and shipped, it cannot be canceled.

We want you to be completely satisfied with your purchase. Please read our return policy carefully.

  1. Eligibility:
    • To be eligible for a return, the item must be unused, in good condition as received, and in its original packaging.
  2. Initiating a Return:
  3. Return Shipping:
    • Customers are responsible for return shipping costs unless the return is due to an error on our part.
  4. Refund Process:
    • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
    • If approved, the refund will be processed to the original method of payment.
    • Refunds are processed within 30 working days after verification of cash payments and credit card transactions. Please note that the exact timeframe may depend on the processing timeline of your bank.
  5. Non-Returnable Items:
    • Certain items, such as perishable goods, gift cards, and personalized items, cannot be returned.
  6. Damaged or Defective Items:
    • If you receive a damaged or defective item, please contact us immediately. 
    • We only accept returns and exchanges of items in their original, unused condition with all packaging intact. Items that have been used, damaged, or ruined may not be eligible for a return or exchange.
  7. Exchanges:
    • We do not offer exchanges at this time. If you would like a different item, please initiate a new order.
    • If you received an incorrect item, please contact us within 7 days of receiving it to initiate a return process.

Please feel free to contact our customer support team if you have any further questions or concerns regarding our shipping and return policy. Thank you for shopping with North-Diamond epsilon.E-Lifestyle Store!

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